Terms of Service

1. Who we are

The French Corner is operated by Laurane Boulenger (Entrepreneur individuel (micro-entreprise) — profession libérale non réglementée), 537 avenue de la Justice de Castelnau, 34090 Montpellier, France. You can reach us at hello@learnfrench.io. Full identity details are on our Legal Notice.

2. The service

The French Corner is an online platform that teaches French to beginners through short videos and a memory system that keeps the words you save and brings them back before you forget them. We may add, change or remove features over time to keep improving the platform.

3. Your account

You need an account to use most of the platform. An account is created when you start a free trial or when you buy access. You are responsible for keeping your login details secure and for what happens under your account. Please give us accurate information and keep it up to date. You must be old enough to enter into a contract in your country to subscribe.

4. Plans and free content

An account is created when you start a free trial or when you buy access. Some videos are also free to watch, forever, without an account.

Free trial. You can try the whole library free for seven days. We only ask for your email: we never take card details for a trial, so there is nothing to cancel and nothing is ever charged. Access simply closes at the end of the seventh day unless you choose a plan. One trial per person.

Paid access is offered through the following plans (prices in US dollars):

• Monthly $10 per month. The full platform, billed month to month.
• Annual $97 per year. The whole platform, billed once a year.
• Founding Member $249 one-time, lifetime access. Limited to the first 500 members. Lifetime access, and nothing else is promised with it.

The current plans and any promotions are always shown on our Pricing page, which prevails if a price here is out of date.

5. Payment and billing

Payments are handled by our payment provider, Creem, acting as Merchant of Record. This means Creem is the seller of record for your purchase and is responsible for processing payment and for any applicable taxes. Your card details are handled by Creem — we never see or store them.

Monthly and annual subscriptions renew automatically at the end of each period, at the then-current price, until you cancel. The Founding Member plan is a one-time payment for lifetime access and does not renew; “lifetime” means for as long as the platform remains in operation.

6. Cancellation and refunds

You can cancel a recurring subscription at any time from your account or by contacting us. Your access continues until the end of the period you have already paid for, and you are not charged again after that. We do not provide pro-rated refunds for the current period unless the law requires it.

14-day refund. You can ask for a full refund within 14 days of your purchase, without giving a reason. This applies to every plan, including the one-time Founding Member purchase.

To request a refund, contact us first at hello@learnfrench.io (you can use the receipt sent to you at purchase); we decide eligibility under these Terms. Because Creem is our Merchant of Record, the refund itself — and the EU 14-day right of withdrawal (see clause 7) — is then processed by Creem in line with its Buyer Terms. If we cannot resolve it together, you can escalate to Creem through its customer portal.

7. Right of withdrawal (EU consumers)

If you are a consumer in the European Union, you normally have 14 days to withdraw from a purchase of digital content. Because access to The French Corner is digital content supplied immediately, by starting to use the platform during that period you expressly request immediate access and acknowledge that you lose your right of withdrawal once use begins. If you have not started using the paid content, you can still contact us at hello@learnfrench.io within 14 days to withdraw; because Creem is our Merchant of Record, the withdrawal and any refund are processed by Creem (see clauses 6 and 13).

8. Acceptable use

Your subscription is for your own personal learning. You agree not to:

• share your account or let others use it;
• download, copy, redistribute or resell any of the videos or content;
• attempt to break, overload or work around the platform’s security;
• use the service unlawfully or to harm others.

We may suspend or close an account that seriously or repeatedly breaks these rules.

9. Intellectual property

All content and software on The French Corner belongs to Laurane Boulenger or its licensors. Your subscription gives you a personal, non-transferable, non-exclusive right to access and use the content while your subscription is active. It does not transfer any ownership to you.

10. Availability and disclaimers

We work hard to keep the platform available and useful, but we provide it “as is” and cannot promise it will always be uninterrupted or error-free. The French Corner is a learning tool; we do not guarantee any specific learning result, which also depends on the time and effort you put in.

11. Liability

To the extent permitted by law, our liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits any rights you have as a consumer that cannot be limited by law.

12. Changes to these terms

We may update these terms as the platform changes. We will update the “last updated” date above, and for significant changes we will let you know. If you keep using the platform after a change, that means you accept the updated terms.

13. Purchases, disputes and governing law

These terms, and your use of the platform, are governed by French law, without affecting the mandatory consumer protections of the country where you live. For any question, contact us first at hello@learnfrench.io — we try to resolve everything directly.

Because Creem is the Merchant of Record, your purchase is concluded with Creem under its Buyer Terms. Payment, invoicing and taxes, the EU 14-day right of withdrawal, refunds, and any consumer dispute-resolution mechanism for your purchase are handled by Creem in line with those terms and applicable law. If we cannot resolve a billing or purchase issue together, you can raise it with Creem, which provides an out-of-court complaint body for consumers.